At Glowiqua, we strive to ensure a smooth and timely delivery experience. Below, you’ll find all the details regarding our shipping options, processing times, and policies.
1. Processing Time
📦 Order Processing: Orders are processed within [1] business days (excluding weekends and holidays).
🚀 Expedited Orders: If you choose express shipping, your order will be prioritized.
Once your order is shipped, you will receive a confirmation email with tracking details.
4. Tracking
Once your order ships, you will receive a tracking number via email. You can track your package using the provided link. If you experience any issues with tracking, please contact us.
5. Lost, Delayed, or Stolen Packages
We are not responsible for lost or stolen packages after they have been marked as "Delivered" by the carrier. However, if you experience any issues, please reach out, and we will do our best to assist you.
6. Address Errors & Undeliverable Packages
Please double-check your shipping address before completing your order. If an incorrect address is provided:
📌 Before Shipment: Contact us ASAP to update the address.
📌 After Shipment: If returned to us due to an incorrect address, we can reship at the customer's expense.
7. Need Assistance?
For any shipping inquiries, please reach out to:
📧 Email: glowiqua@gmail.com
We appreciate your support and can’t wait for you to receive your Glowiqua products! 💖
